Netsuite VS Epicor ERP – It’s a Battle!

The battle of Netsuite VS Epicor breaks down the powerful features of two popular ERP software solutions. Finding out which software is the best is not the most important goal, the main point of comparison is to find out which options is the best suitable for your business.

Netsuite VS Epicor ERP

Cost

Epicor comes with a high licensed rate and needs more costly hardware along with a high cost of maintenance compared to Netsuite.

Business Type

Netsuite is found to be very handy for all types of businesses ranging from small, medium and large whereas Epicor is more suitable for small and medium business types only.

Features

Netsuite covers 14 vital features compared to Epicor that comes with 15 outstanding vital features for any business establishment.

Upgradeability 

In the battle between Netsuite vs Epicor, Netsuite has the upper hand over Epicor in terms of upgradeability. It is a very complex process to upgrade Epicor when compared to upgrading Netsuite.

Common Tool

Netsuite integrates all the common business processes with one specialized tool whereas Epicor uses different tools for each business branch.

Integration

Netsuite can be easily integrated with the existing system whereas Epicor needs special customized software for integration with the existing process of the business.

Customization

Netsuite does not require any code for customization but Epicor needs to be customized using code based on the user’s specification.

Cloud Computing

Netsuite is purely a cloud computing system where as Epicor does not support cloud computing for all its features. Epicor does not involve cloud computing for enlarged application, scripting and workflow.

The Downside of Netsuite 

It is no surprise that will all of the advantages of Netsuite come, there are also disadvantages. Netsuite has marked its place in the field of ERP with its world class automated features. But over the years, pitfalls of this software have been exposed. Some of the pitfalls of Netsuite are pointed out below:

  • Some existing customers expressed dissatisfaction with its customer support and complained of not being cared properly at the time of need.
  • The cost of its customer support compared to Epicor appears to be more. The cost of support via mail, phone is higher in Netsuite than the cost of these supports in Epicor.
  • Customization properties in Netsuite are difficult. It does not ask any code changes but provides a tool for the modification process. The vital problem is that the tool does not provide full functionalities to customize the vital parameters of this software.
  • Netsuite’s existing customers complained that they find it difficult to catch up with the new up-gradation of the software.

The Downside of  Epicor ERP Solution

Coming with some of the outstanding and ideal features, Epicor also has some issues. Some of the basic drawbacks of this software solution are stated below:

  • Implementation of Epicor is a highly tedious and complicated process. Many customers have expressed their dissatisfaction due to its complicated implementation.
  •  Epicor does not provide any solution for procurement. Hence, you will be bound to look for any other option for procurement.
  • The customization process of this software is very difficult – for each and customization feature you need to train your employees separately.
  • No immediate after effect is possible in small business enterprise, so this software is suitable for smaller business setups.
  • The upgradability process involves developers and requires a wide range of training for a little or more change in the system.

Industries Covered by Netsuite 

One of the vital factors to declare the winner between Netsuite vs Epicor are the industries covered by both software solutions.

The following are the industries where Netsuite is found to be extremely effective:

  • Accounting
  • Retail
  • Health Care
  • Service
  • Financial Service
  • Manufacturing
  • Non-Profit Software
  • Education
  •  Consulting

If your business falls in the above category then certainly Netsuite is the ideal choice for you.

Industries Covered By Epicor ERP 

Epicor finds its best suitable place in the following industries:

  •  Advertising
  •  Aerospace
  •  Chemical
  • Engineering
  • Construction
  •  Electronics
  • Entertainment & Leisure
  • Banking
  • Food
  • Beverage
  • Tobacco

Netsuite vs Epicor ERP- So, Who is the Winner? 

If we take into consideration the customer’s point of view, Netsuite definitely has an upper hand over Epicor ERP. Great team support from Netsuite makes the implementation and understanding of the software very easy .Netsuite comes in multi language.

Netsuite can be used in many industries for businesses of any size.So, in the comparison between Netsuite vs Epicor, Netsuite clearly wins.


Brooke Nelson
Brooke Nelson is the Lead Author & Editor of NetSweets. With more than 20,000 customers, NetSuite is a fascinating platform! It is the major player in ERP, CRM, and ecommerce.
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