Zuora NetSuite Integration Overview

Zuora NetSuite integration fully addresses the importance of integrating subscription businesses to subscription billing and management with general ledger, customer activities, order management, and accounting.

Zuora NetSuite Integration Overview

Zuora is a US-based subscription commerce and billing platform that is a new offering designed for NetSuite partners and customers which connects Zuora’s Z-Commerce platform through NetSuite ERP/Financials. On the other hand, NetSuite is basically a provider of on-demand SaaS integrated software of business management.

For usage-based and subscription businesses in media and communications, SaaS and software, and online services, Zuora is the most preferred partner of NetSuite. This integration allows all subscription businesses to utilize Zuora to connect mixed-loud application environments, which includes:

  • Cloud CRM for marketing, service and sales,• Zuora Z-Commerce for subscription billing and management,• NetSuite ERP/Financials for accounting, order management, and finance.

Zuora NetSuite integration is designed to support any subscription pricing model such as recurring, one-time, volume tier pricing, and metering and usage charges. It also enables organizations to tailor their products and pricing, particularly to certain market segments. The current NetSuite partners and customers will be capable of leveraging all the integrated capabilities to quickly expand and enable subscription-based products and services. In addition, it also automatically meter and bill their customers through Z-billing capabilities of Zuora.

The integration of Zuora and NetSuite is made to address the rapid growing shift particularly to the Subscription Economy. Today, consumers are leading a revolution, which needs more products and services through the cloud. These include SaaS applications, telecom services, computing power, digital media and content, and travel services, just to mention a few. This shift require businesses to adopt basically different models of business and latest infrastructures to control and manage huge transaction volumes through variable, usage-based, and fragmented, pricing structures of pay-as-you-go.

Zuora and NetSuite’s integrated solution will address various needs of different organization which have adopted the new business model. This solution will also bring a variety of powerful benefits, and capabilities to these organizations including:

  •  Automated process integration with NetSuite ERP/Financials and Z-Commerce billing• Flexibility to rapidly modify packaging and pricing in response to different market shifts• Full capabilities of lifecycle management and easy-to-use subscription management• Ability to quickly deploy, metered, pay-as-you-go, and subscription revenue streams.

Generally, Zuora is an ideal and great NetSuite partner that is created for and by cloud computing and the future of online business. Additionally, its extensive experience especially in subscription services management and billing makes it very easy for NetSuite clients for the innovation and development of new revenue streams whilst relying on the transparency and power of the cloud to offer support the initiatives.

Pre-Built Integration of Zuora and NetSuite to Power End-To-End Subscription Commerce

With this integration, subscription businesses can now complete their most vital end-to-end business process such as leads, renewals and cash simply by enabling integration of pre-packaged between NetSuite ERP/Financials and Zuora. Zuora customers can now use Z-NetSuite, Salesforce CRM, Z-Force and seamless subscription commerce. All these solutions offered by Zuora enable quick, preconfigured integration with no significant commitments of resource, especially with most deployments requiring just one day.

Until today, subscription businesses haven’t had any integrated Information Technology solution in addressing the most important elements of their business operations. Quickly, the first generation of subscription businesses realized that the traditional and on-premise ERP solutions weren’t created for supporting subscription-based processes due to the differences in recurring customer relationships, pricing, new metrics, and subscription changes frequency, causing many companies to develop their mission systems of critical billing from scratch in handling subscriptions.

These days, subscription businesses have been standardizing on cloud solutions since this approach offers various organizations the flexibility to get the functionality breadth needed to operate their business. However, cloud solutions aren’t developed to interoperate relatively out of the boundaries and the subscription businesses should rely on third-parties for integration.

The Importance of Zuora NetSuite Integration for NetSuite Partners and Customers

Z-NetSuite combines NetSuite’s ERP/Financials solution with Zuora’s subscription billing capabilities with productized and bi-directional integration throughout all core application modules to seamlessly connect the two solutions. These are some benefits of this integration:

1. Customer Account Mirroring

The integration also helps to synchronize Billing Accounts, Customer Accounts and any hierarchies of customer account to give a single view of all partners and customers whether the data is available on NetSuite or Zuora. For instance, an address change in Zuora can be synchronized with their corresponding NetSuite account address and vice versa.

2. Revenue Recognition Integration

With this feature, it is easier managing revenue recognition by simply mapping subscription details from Zuora, including trigger conditions, revenue end dates and revenue start dates, and revenue recognition codes to the revenue recognition templates of NetSuite.

3. Automated Workflow Of Sales Order-To-Subscription

The connection also automates the fulfillment/order process by simply linking Zuora’s subscription module with NetSuite’s sales order functionality. This entails passing subscription information such as rate plans, time variables and products, including trigger conditions, billing dates and billing frequency when designing the Zuora Subscription. For instance, the fulfillment of a Sales Order in NetSuite which is a corresponding subscription is designed in Zuora without having to sign out of NetSuite.

4. Advanced Pricing Configuration

With this connection, it is easy and simple to configure all types of subscription packages, bundles and pricing, including recurring, metering and usage charges, overage pricing, and volume tier pricing in order to link NetSuite’s Item Master and Zuora’s Product Catalog. For instance, for complex and simple subscription pricing can easily be integrated in Zuora such as a data-plan with usage or a cellular phone-plan, and automatically synchronized to NetSuite.

5. Subscription Metrics

This feature helps to drive business decisions through Zuora’s industry-leading subscription metrics, including Total Contract Value, Contracted Monthly Recurring Revenue, Renewal Rate and Churn.

6. Bi-Directional Payment Operations

This helps to manage and control the Invoice-to-Cash process in either NetSuite or Zuora with a two-way integration of NetSuite’s Accounts Receivable module with Zuora Payment Operations. For instance, if you are issued a refund in Zuora account when a subscription can be cancelled and then is applied to the corresponding payment in NetSuite.

Additionally, NetSuite customers can now leverage NetSuite’s industry-leading cloud ERP/Financials software in mixed-cloud application environments, which includes using Z-Force solution that seamlessly combines Zuora’s subscription commerce and Salesforce CRM platform. Lastly, Zuora NetSuite integration comes with so many benefits that help both the Zuora and NetSuite customers.

Brooke Nelson is the Lead Author & Editor of NetSweets. With more than 20,000 customers, NetSuite is a fascinating platform! It is the major player in ERP, CRM, and ecommerce.